Terms of Service

1. What Pikt Is

Pikt Rewards helps you use the highest-earning credit card in your wallet for every purchase. You link your existing credit cards through Plaid, and Pikt tells you the best card to use. Online, the Pikt Checkout browser extension names your best card at checkout and points at the card-number field so your browser’s own saved cards can fill it — Pikt never types, stores, or reads card numbers. In stores, the Pikt Nearby app is not yet available; when it launches, it will surface the best card on your phone. You always pay with your own existing cards.

Pikt is not a bank, money transmitter, card issuer, or financial advisor. Pikt does not issue any card, hold or move your funds, sit in your payment flow, or take custody of money. We carry the recommendation, not the dollars. Our reward recommendations are projections based on available data and may differ from rewards actually earned. You are solely responsible for your spending and card decisions.

2. Eligibility & Accounts

You must be at least 18 years old, a U.S. resident, and capable of forming a binding contract to use the Service. You agree to provide accurate information, keep your credentials secure, and are responsible for all activity under your account. Notify us promptly at jesse@trypikt.com of any unauthorized use.

3. Identity Verification

No verification required today. The current Service (card recommendations, the Pikt Checkout extension, and read-only account linking) does not require identity verification. Pikt does not issue cards, hold funds, or move money, so no Know Your Customer (KYC), Bank Secrecy Act, or OFAC sanctions-screening obligation applies to your use of the Service as it exists today.

Verification for account security. Pikt may ask you to verify your identity for general account-security purposes, such as confirming account ownership after a password reset or investigating suspected fraud or unauthorized access. Pikt does not currently issue a card or offer any other regulated financial product, so this section does not involve a Customer Identification Program, biometric verification, or sanctions-list screening. If Pikt were to offer a regulated financial feature in the future, identity-verification requirements specific to that feature would be described here and we would provide notice under Section 14 before it launches.

Refusal of service. We reserve the right to deny account linking or suspend your account if requested verification fails, your identity cannot be confirmed, or doing so is necessary to protect the security of the Service or its users.

4. Financial Account Linking & Data Authorization

Grant of authorization. By linking a financial account through Pikt, you expressly authorize us to access your financial data through Plaid on a continuous basis for as long as the account remains linked. This authorization permits us to retrieve, process, and store your data for the purposes described in our Privacy Policy.

Read-only access. Your authorization is limited to read-only access. You are not authorizing us to initiate transfers, payments, or any write operations on your financial accounts through Plaid.

Account ownership. You represent and warrant that (a) you are the legal owner or authorized user of each linked account, (b) you have the legal right to authorize access to each linked account, and (c) you will not link accounts belonging to another individual without their express consent. Linking a third party’s account without authorization may constitute fraud and will result in immediate account termination.

Credential handling. Any financial credentials entered into Plaid Link are transmitted directly to Plaid and are never shared with or stored by Pikt. Pikt receives only the encrypted Plaid access token resulting from your authorization.

Plaid’s terms. Your use of Plaid’s services within Pikt is also subject to Plaid’s End User Privacy Policy.

Disconnecting accounts. You may disconnect any linked account at any time from Settings. Disconnection revokes our Plaid access token for that account and removes it from card recommendations within 24 hours. Disconnecting all accounts disables the recommendations that depend on linked data.

5. Card Recommendations

How recommendations work. Pikt names the card in your linked or selected wallet that our card-matching system expects to earn the most at a given merchant. The named card may differ from your stated preference if a different card offers superior rewards at that merchant. Pikt never directs, initiates, or processes a payment; you always choose which card to pay with.

No guarantee of the best outcome. While we use commercially reasonable efforts to name the highest-earning card, we do not guarantee optimality. Reward rates, issuer offers, and purchase categories change without notice. Pikt is not liable for any reward value that could have been earned with a different card selection.

Service availability. If a recommendation cannot be produced in time at checkout (due to network failure, service unavailability, or other conditions), no recommendation is shown and your purchase proceeds normally with whichever card you choose. Pikt is not part of the payment flow and cannot cause a transaction to be declined.

6. Subscriptions, Billing & Cancellation

Certain features require a paid subscription (“Pikt Pro”) billed on a recurring monthly basis through our billing provider (Stripe). By subscribing, you authorize us to charge your payment method on each renewal until you cancel.

You may cancel at any time from Settings → Billing or the Stripe billing portal. Cancellation takes effect at the end of the current billing period; you retain access until then. Except where required by law, payments are non-refundable. We may change pricing with reasonable advance notice.

6a. Pikt Insights Program & Pikt Cash

An optional research program. The Pikt Insights Program is a voluntary program you may be offered during onboarding or can join from Settings. It is entirely separate from these Terms’ core Service: declining or leaving it never changes the features, pricing, or quality of the Service you receive. Participation requires an explicit opt-in and that you are 18 or older. What the program collects and how it is de-identified and grouped is described in Section 1d of our Privacy Policy.

Pikt Cash. Enrolled members receive a one-time Pikt Cash welcome credit — not a recurring or monthly payment — in the amount and on the vesting schedule shown at the point of opt-in. Pikt Cash is a promotional program credit: it is not money, a deposit, or a stored-value account; it earns no interest; it has no cash value except as expressly provided by the redemption options we offer; and it cannot be transferred or sold. Unvested Pikt Cash is forfeited if you leave the program or your account is terminated for violating these Terms.

We do not sell your data. Pikt does not sell your personal information, or reports built from it, to advertisers, data brokers, researchers, or any other third party. The program exists to make your own recommendations sharper and to power member-only features like Community benchmarks — see Section 1d of our Privacy Policy for exactly what is and is not done with your data.

Leaving & changes. You can leave the program at any time from Settings, effective immediately; further collection and further Pikt Cash accrual stop when you leave. We may modify, suspend, or end the program or its reward amounts with reasonable notice; ending the program will not claw back Pikt Cash that has already vested.

7. Acceptable Use

You agree not to:

• use the Service for any unlawful, fraudulent, or unauthorized purpose;
• attempt to manipulate Pikt's card matching to generate unauthorized rewards, cash equivalents, or arbitrage;
• access another user’s account or data without authorization;
• reverse engineer, scrape, or interfere with the Service or its security;
• resell or commercially exploit the Service without our written consent.

8. Intellectual Property

The Service, including its software, recommendation engine, design, and content, is owned by Pikt Rewards and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal, non-commercial purposes, subject to these Terms.

9. Third-Party Services

The Service integrates third-party providers, including Plaid (financial data connectivity, and identity verification and watchlist monitoring if future regulated features launch), Stripe (billing), and Clerk (authentication). Your use of those providers is subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of third-party providers.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that reward recommendations will be accurate, complete, or result in any particular outcome, or that the Service will be uninterrupted or error-free.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIKT AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOST PROFITS OR REWARDS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING SUBOPTIMAL CARD RECOMMENDATIONS, OR ACTS OF PLAID, YOUR CARD ISSUER, OR ANY CARD NETWORK. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE THREE MONTHS BEFORE THE CLAIM OR (B) USD $100.

12. Indemnification

You agree to indemnify and hold harmless Pikt from any claims, losses, or expenses arising out of your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate your access for violation of these Terms, applicable law, or to protect the Service or its users. We may also suspend access without prior notice where required by applicable law or to prevent fraud or misuse of the Service. Sections that by their nature should survive termination will survive.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by email or in-app at least 30 days before the change takes effect. Your continued use of the Service after changes take effect constitutes acceptance.

15. Arbitration & Class-Action Waiver

Please read this section carefully — it affects your legal rights.

You and Pikt agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court.

Class-action waiver. You and Pikt each waive the right to a jury trial and the right to participate in a class action, class arbitration, or representative action.

Exceptions. Either party may bring an individual claim in small-claims court. Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court for issues involving intellectual property or unauthorized access.

Opt-out. You may opt out of arbitration by notifying us at jesse@trypikt.com within 30 days of first agreeing to these Terms, including your name, email address, and a statement that you wish to opt out.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. To the extent a dispute is not subject to arbitration, the parties consent to the exclusive jurisdiction of the state or federal courts located in Delaware.

17. Contact

Questions about these Terms? Contact us at jesse@trypikt.com.